• What forms of payment are accepted?
    We accept payment through Paypal, the safer way to pay. You may place credit card orders through Paypal without signing up for an account. If you do not have a Paypal account, you will be given the opportunity to sign up, but you are not required to in order to use your credit card.
  • Do you charge sales tax?
    An 8.0% sales tax rate is charged for orders placed by California residents.
  • When will my order ship?
    Once payment has been received, in stock items will normally ship within 1-3 business days.
  • What are your shipping methods?
    Small items, such as jewelry, will ship via U.S.P.S. First Class Package Mail. Larger items will use U.S.P.S Flat Rate shipping. All Glass Art items will include shipping insurance. Shipping rates normally include a $1 handling fee.
  • What is your refund policy?
    Each of our pieces are handcrafted and unique so you can expect, particularly in the glass pieces, flaws or bubbles that become part of the beauty and uniqueness of the piece. However, if you receive your purchase and simply do not like it, you may contact us within 7 days of the purchase date and we will be happy to refund your full purchase price less shipping & handling costs. The same policy applies to items you receive that have been damaged during shipping. Items must be returned before the refund is applied. All return items must be in original (unused) condition and must be mailed back in the original (or similar) packaging. Include a copy of the invoice or packing slip. Returns are not accepted for custom orders. Contact sandycreekdesigns@gmail.com if you need to return an item.

    We will also repair jewelry that has become undone at a minimal cost. Please contact us to request repairs.

    We want you to be happy with your purchases here at Sandy Creek Designs. Thank you for your business.